CRM is a must in nowadays business it builds a strong bond with the customers and evolves the relation with them until they become loyal to your brand, the operational CRM features we developed in bWEB to give your employees the opportunity to use the tools they need in several Departments such as Customer Support, Marketing, and Sales to deliver the best service to customers.
“A satisfied customer is the best business strategy of all”
Michael LeBoeuf
bWEB CRM FEATURES :
➤ Opportunities
Sales employees can create and manage their own Opportunities on the go and link them to sales documents such as Quotations, orders, and activities.
➤ Sales Analytics
The collected data is open to access by authorized employees to help with business decisions.
➤ Live Notifications
Employees can check, and push Notifications easily using the notification bar in bWEB.
➤ Marketing Campaigns
Automated Campaigns based on different targeted groups.
➤ Calendar
Employees can view their colleagues’ tasks to check their availability to help in to distribute tasks, also a wide plan view for the management.
➤ Sales Quotations
Increase the efficiency of sales employee with the ability to create edit and print sales quotation on the go.
➤ Email Integration
Where the integration with the SAP B1 database is playing a major role to save time and efficiency.
➤ Activities
All SAP B1 Activities are ready to Create and follow on the go.