bWEB the SAP Business One web-client is fully customizable which give the ability to suit the specific needs of any business strategy and deliver the functionality to speed up the workflow.

Since the beginning in 2010 we built bWEB to be Dynamic, Customizable, and Secure.
companies around the world trust the customization experience we had built for different fields to serve its unique business needs in management, purchasing, logistics, sales, customer service, and other departments.

Customization Examples

  • Provide within a single page the ability to create an appointment for the technicians to provide the needed maintenance, as well provide an estimated budget to the customer prior to the provided service (offer), while taking care of the warranty and different spare parts.
  • Create different screens for the sales order object based on the order status so the production team can easily process the orders and deliver with efficiency.
  • Easy to use interface which integrates the store counting with a user-defined table to easily maintain and count inventory level with the ability for the headquarter to approve or decline the counting result.
  • Create complex dashboards which collect information from different SAP objects, and tables to simplify different processes and decision making.
  • Custom functions in the production screen to help employees complete their tasks without losing time on repeated actions such as emails, printings and delivering actions in a specific time.
  • Customer service screen to use on the go by a Service Technician with the functions needed to deliver the service such as inventory access, sales orders, taking pictures, and customer signatures.

We are looking forward to meeting you at  Booth no 39, to introduce the last development of our SAP B1 solutions. and learn more from the wonderful SAP Community.

Why attend the summit? watch the video   :

At the 2019 SMB Innovation Summit, you can:

➤  Hear from keynote speakers that have proven their strength and ability in their fields.
➤  View product upgrades related to SAP Business One and SAP Business ByDesign.
➤  Meet experts in your industry and line of business through a diverse set of breakout sessions.
➤  Network with other members of the SAP Partner Ecosystem, sharing best practices and winning strategies.
➤ Explore the Solution Fair, where event sponsors provide their latest offers and innovations.

https://www.smbsummit2019.com/registration/americas/_register/

CRM  is a must in nowadays business it builds a strong bond with the customers and evolves the relation with them until they become loyal to your brand, the operational CRM features we developed in bWEB to give your employees the opportunity to use the tools they need in several Departments such as Customer Support, Marketing, and Sales to deliver the best service to customers.

 

« A satisfied customer is the best business strategy of all »

Michael LeBoeuf

 

bWEB CRM FEATURES :

 

➤  Opportunities

Sales employees can create and manage their own  Opportunities on the go and link them to sales documents such as Quotations, orders, and activities.

➤  Sales Analytics

The collected data is open to access by authorized employees to help with business decisions.

➤  Live Notifications

Employees can check, and push Notifications easily using the notification bar in bWEB.

➤  Marketing Campaigns

Automated Campaigns based on different targeted groups.

➤  Calendar

Employees can view their colleagues’ tasks to check their availability to help in to distribute tasks, also a wide plan view for the management.

  Sales Quotations

Increase the efficiency of sales employee with the ability to create edit and print sales quotation on the go.

➤  Email Integration 

Where the integration with the SAP B1 database is playing a major role to save time and efficiency.

➤   Activities

All SAP B1 Activities are ready to Create and follow on the go.

 

 

 

 

A request for quote is a standard business process that an organization will use when they want to buy a specific product or service. Typically, a company creates and issues Quotation Requests, and vendors offer price quotes.

We developed the Quotation Request integration for MAG B1 to allow the SAP B1 employee to interact with customers directly from the M2 eCommerce page.

As we were building the integration we kept in mind the following:

Exact specifications for the product you want to buy, including quantities
A request that the vendor itemize costs so you can compare bids
A deadline for submitting responses
A timetable for delivering the product or service

 

Check out the options included in this integration with this scenario :

➤  Customers can easily create quotation request in SAP B1 directly from Magento 2, before proceeding to checkout from the cart.

➤  The customer can add a comment before Proceeding to place the quote.

➤  You give a hint of the discount percentage that they can receive for each product to encourage them to increase the quantity.

➤  The customers can easily edit the price per product and update the request before place it.

➤  Customers can check the status of their Requests in My Quotations field.

➤  Customers can view the estimated shipment costs, taxes and the total price.

➤  Sales quotation well be created automatically in SAP B1, where the employee can view and edit the prices, check the notes, and update the Quote with a validity date.

➤  Customer will choose to approve and proceed to cart or discard the quotation pending approval.

 

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The payment gateway was integrated within bWEB allowing you to authorize a customer credit card first on the order level, pool the different needed informations to SAP business ONE like the CC last 4 numbers, Holder name, validity date, CC type ( Visa, MS, AmX .. ), Token for farther usage, Customer profile ID for farther usage.

Those data are saved within ITMD tables, they can be used in different ways:

➤  On the invoice related to the order of SAP in bWEB, we will have the CheckOut button to use the saved information of the CC to debit it by the user of SAP Business ONE.

➤   Can be transferred to any other CC payments add-ons such iPayment for farther treatment during any automatized process ( on the delivery stage or the invoicing stage )

➤   This solution is already built in withing bWEB and running productively on our customers’ installations ( HANA and SQL )

➤   In bWEB Employee Portal we can see the status of the payment in the order level or in the invoice level.

➤    Within bWEB you ‘ll have the ability to Authorize, Capture, and Refund Money with a simple process and a clear view to track your orders.

➤    Within bWEB we can allow the usage of the following payments gateways (Authorise.Net / Moneris / Paypal /Stripe)
the flexibility of bWEB allows adding any additional gateways if needed with a very limited customization effort.

 

It’s becoming clear that growing companies need to embrace digital investments and data-management practices to build a strong digital foundation.

for small and midsize companies using an ERP is essential to take your first step in the real market, the next step is e-commerce where you can reach your customers using different channels, and here begins our role to help you.

WE HELP IMPLEMENT:
SAP Business One is the number one choice for new companies presents a unique solution for running your entire business. It automates business processes to improve operational efficiency.

WE BUILD:
your e-commerce page design how it looks and feels is crucial for customers decisions it gives first impressions and maybe the last.

WE DEVELOP:
our certified SAP add-ons and solutions, helped companies to boost their sales effectively, and with our customers’ feedbacks we excel our Add-ons day after day. we present these 3 solutions which boost your sales like never before:

MAG B1 :
E-Commerce connector integrates SAP Business One with multiple platforms if required and will handle both B2B and B2C trading, including customer specific pricing and payment authorizing and a lot more.

B-WEB :
the intelligent SAP B1 web client with its Mobility, flexibility, and user-friendly interface will engage effectively everyone in your staff with the workflow with a lot of customizable features where they can perform their tasks smoothly.

Notification addon :
sends automated emails and SMSs to customers, vendors, partners, and employees according to SQL queries you’ll get a faster workflow with zero manual effort and no human mistakes.

 

B-WEB, is a full SAP Business One Web Client use the latest HTML5 technologies, which gives the possibility, without any development, to make special customization per each logged user.

Queries and objects accessibility can be changed by any SAP Business One consultant, this gives a very powerful platform, which helps to win SAP projects, where a large number of users are needed, but the set budget simply can’t follow.

 

MONEY MANAGEMENT

➤ (new) PayPal Integration.
➤ (new) Authorize money.
➤ (new) Capture money after invoices.
➤ (new) Refund money.

WORKFLOW ENHANCEMENTS

➤ (coming soon)  MailChimp integration
➤ (new) Manage return requests easily.
Searches according to a given criteria’s.
➤ Manage Approvals with inbox logic.
ENHANCEMENTS FEATURES
➤ Most of SAP objects are covered.
Customer Portal.
➤ Bweb has instant speed, working live.
➤ Call from the web, and smart devices.
➤ Deep access authorization control.
FLEXIBLE CUSTOMIZATION
➤ Customized PDFs from Crystal Report.
Dashboards per logged person.
➤ SAP Calendar access per logged user.
➤ Management of user-defined field.
  • RMA is an effectual tool build in MAG B1 for managing the return and exchange of products purchased by customers in your store. It allows your customers to request and manage returns and exchanges directly from your web store.
  • Accepting returns or exchanges is a necessary component of great customer service. Customers tend to buy from vendors that offer a flexible return policy. Your loyal and potential customers expect this kind of service and highly appreciate it. Therefore, it is critical that this process is easily handled.
  • automatically generate all the proper procedures to ensure that the item is noticeable and trackable until the process is completed.
  • Options allow customers to choose an item to return, quantity, the reason of return, the item condition and specify the desired resolution: exchange, replace, or refund.

Features for Customers to control form the web store:

  • Customers have access to all their RMA requests directly from their user account.
  • Customers can select a specific item from an order which had several items.
  •  Customers can exchange a product for another product with a different size, color, etc. The price difference may be paid or refunded.
  • the staff agent will discuss any additional information, ask for photos, etc.
  • If RMA is accepted, the customer will receive an email notification and will be able to print an RMA Shipping Label, which includes the information about items to return and the return address.
  • Each RMA status change will be visible for customers.

Features for Store Staff:

  • With MAG B1, the staff can manage all RMA workflow directly from SAP B1 to ensure valuable customer services.
  • MAG B1 with RMA extension supports all Magento products.
  • Every RMA order has a specific id and still related to the original sale order id.
  • staff can view the whole history of comments and status changes for each RMA.

See In The Chart How MAG B1 Integrates Between B1 And Magento To complete The RMA Workflow : 

 » MAG B1 is an absolute flexible addon, with the ability to specify your own Statuses, Reasons, Conditions, and Resolutions for RMA according to your workflow  »

 » MAG B1 can integrate with different payment extensions, fraud detection systems and Delivery extensions such as Autorized.net, Konut.com, and FedEx online to fulfill even more powerful workflow « 

The powerful Notification addon allows you to enhance the connectivity with your business partners. It enables you to send hundreds of emails in minutes with the ability to attach selected SAP documents per Business Partner with SMS reminder. The Notification Add-on simplify your business with proven ROI.

The Notification Add-On for SAP Business One has multi Emailing and SMS functions that allow you to communicate, respond more effectively with your Business Partners, the following features will enhance your communications and increase your ROI :
  • Create unlimited HTML E-mail templates from SAP Business One.
  • Add specific queries per template such as (open invoices) and the Add-on shall create all open invoices and send it as PDF attachment per customer and per contact person with BCC to assigned Sales Employee.
  • Email tracking: Allow the sales employee to know if the customer received and read the e-mail so he can follow up accordingly. (coming soon)
  • Ability to send SMS reminders.
  • Email Marketing: Ability to create newsletters and send it away to a group of Business Partner.
  • Scheduling: you can schedule your sending per hour, day week or on specific dates.
  • Integrated with Outlook, Gmail, and STMP servers.