When you integrate your eCommerce platforms & sales channels with your ERP system, it enables you to use more functions as a business. The key types of data, such as shipping, tracking, order, customer, item, and inventory are all integrated into your ERP system.
There are integration solutions such as ITM MAGB1, which ensures the data flow between your eCommerce platforms and your ERP System automatically, eliminating the exhausting manual data entry process, and preventing a lot of common mistakes such as:
- Wrong shipping addresses
- Incorrect inventory levels
- Missing, incomplete, or incorrect product information.. etc.
Briefly, while you are not integrating your eCommerce platform with an ERP system, you are putting your consumer’s experience and your business at stake.
Here are the main benefits of integrating your eCommerce platforms with an ERP system:
- Reduces Data Redundancy, Human Involvement, Operation & Inventory Costs:
Real-time data integration gets the payment & shipping information, orders, and customer details all integrated into your ERP system. In a similar way, it helps to upload & download items and inventory from ERP to the eCommerce platform. Thus, in any way, the integration helps eliminate the requirement of re-entering the data. In turn, this helps reduce data redundancy, human involvement, and errors, also it enables consumers to view the latest order status, available inventory, as well as track shipments with tracking codes. Automated data inputs help save on errors, re-works, and order backfires. All these benefits help to reduce operational & inventory costs.
- Increases Internal Productivity & Customer Satisfaction:
Integrated systems play a vital role in streamlining several business processes. The sales orders are integrated into the ERP system in real-time, and this helps the ERP user to track the order instantly and start with further processing. Thus, integration reduces the order fulfillment cycle.
- Generate Financial Reports in ERP:
Some of the sales-related Financial reports are already generated by eCommerce platforms themselves but by integrating the eCommerce platform with ERP, it helps the business to produce trial balance, balance sheet, cash flow, and P/L Statement, and a lot more documents which gives the required clarity regarding the financial information.
- Gain a Better Control of your Business:
Integrating eCommerce platforms with ERP Business processes helps business owners to understand how their business is going, save time, and of course to get better control of their businesses.