4 Benefits of integrating your eCommerce platform with an ERP System

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When you integrate your eCommerce platforms & sales channels with your ERP system, it enables you to use more functions as a business. The key types of data, such as shipping, tracking, order, customer, item, and inventory are all integrated into your ERP system.

There are integration solutions such as ITM MAGB1, which ensures the data flow between your eCommerce platforms and your ERP System automatically, eliminating the exhausting manual data entry process, and preventing a lot of common mistakes such as:

  • Wrong shipping addresses
  • Incorrect inventory levels
  • Missing, incomplete, or incorrect product information.. etc.

Briefly, while you are not integrating your eCommerce platform with an ERP system, you are putting your consumer’s experience and your business at stake.

Here are the main benefits of integrating your eCommerce platforms with an ERP system:

  1. Reduces Data Redundancy, Human Involvement, Operation & Inventory Costs:

Real-time data integration gets the payment & shipping information, orders, and customer details all integrated into your ERP system. In a similar way, it helps to upload & download items and inventory from ERP to the eCommerce platform. Thus, in any way, the integration helps eliminate the requirement of re-entering the data. In turn, this helps reduce data redundancy, human involvement, and errors, also it enables consumers to view the latest order status, available inventory, as well as track shipments with tracking codes. Automated data inputs help save on errors, re-works, and order backfires. All these benefits help to reduce operational & inventory costs.

  1. Increases Internal Productivity & Customer Satisfaction:

Integrated systems play a vital role in streamlining several business processes. The sales orders are integrated into the ERP system in real-time, and this helps the ERP user to track the order instantly and start with further processing. Thus, integration reduces the order fulfillment cycle.

  1. Generate Financial Reports in ERP:

Some of the sales-related Financial reports are already generated by eCommerce platforms themselves but by integrating the eCommerce platform with ERP, it helps the business to produce trial balance, balance sheet, cash flow, and P/L Statement, and a lot more documents which gives the required clarity regarding the financial information.

  1. Gain a Better Control of your Business:

Integrating eCommerce platforms with ERP Business processes helps business owners to understand how their business is going, save time, and of course to get better control of their businesses.

It’s never too late, Get in touch now and learn more about ITM MAGB1 The Most dynamic eCommerce Connector for SAP Business One

 

MAGENTO 2 MIGRATION: CHALLENGES AND OPPORTUNITIES

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Since the support for Magento 1 will be discontinued in the foreseeable future, the upgrade to
Magento 2 is now essential. The migration from Magento 1 to Magento 2 is not a
simple migration but a re-launch, it is undoubtedly a major challenge for shop
operators and needs to be well planned.

With an experienced partner, the re-launch can be used as an ideal opportunity for the profound
improvement of the shop.

The need for the upgrade to Magento 2 can also be used as an opportunity to implement
fundamental innovations and improvements. Whether it is a partial or
a comprehensive redesign of the shop, measures to optimize performance, the use
of new extensions or a combination of all of that. The upgrade to Magento 2 is
the best opportunity to modernize your shop and enhance your online business.

The switch from Magento 1 cannot be achieved with a simple update to Magento 2. The changes in
the system architecture is too profound to upgrade a shop with a simple
upgrade from Magento 1 to Magento 2.

Therefore, it is rather a re-launch of the shop with Magento 2. So, the new platform Magento 2 has
to be created, adapted, then the data will be migrated from Magento 1 to the
new platform.

Our Magento experts and developers will assist you to move to Magento 2 smoothly and perfectly
without affecting your running business, the following services will be
provided for a successful upgrade:

Our services are not limited to the upgrade process, after launching the new Magento 2, we will provide you with the needed essential support to make sure that the new shop is stable and running, after this, you are free to choose one of our support plans that meet your business needs.

RMA Cycle

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RMA cycle is an effectual process managed by MAG B1 to control the return and exchange of products purchased by customers in your store It allows your customers to request and manage returns and exchanges directly from your web store when your customer service staff engages to complete the cycle directly from SAP B1.

  • Accepting returns or exchanges is a necessary component of great customer service. Customers tend to buy from vendors that offer a flexible return policy. Your loyal and potential customers expect this kind of service and highly appreciate it. Therefore, it is critical that this process is easily handled.
  • automatically generate all the proper procedures to ensure that the item is noticeable and trackable until the process is completed.
  • Options allow customers to choose an item to return, quantity, the reason of return, the item condition and specify the desired resolution: exchange, replace, or refund.

Features for Customers to control form the web store:

  • Customers have access to all their RMA requests directly from their user account.
  • Customers can select a specific item from an order which had several items.
  •  Customers can exchange a product for another product with a different size, color, etc. The price difference may be paid or refunded.
  • the staff agent will discuss any additional information, ask for photos, etc.
  • If RMA is accepted, the customer will receive an email notification and will be able to print an RMA Shipping Label, which includes the information about items to return and the return address.
  • Each RMA status change will be visible for customers.

Features for Store Staff:

  • With MAG B1, the staff can manage all RMA workflow directly from SAP B1 to ensure valuable customer services.
  • MAG B1 with RMA extension supports all Magento products.
  • Every RMA order has a specific id and still related to the original sale order id.
  • staff can view the whole history of comments and status changes for each RMA.

See In The Chart How MAG B1 Integrates Between B1 And Magento To complete The RMA Workflow : 

 

” MAG B1 is an absolute flexible addon, with the ability to specify your own Statuses, Reasons, Conditions, and Resolutions for RMA according to your workflow ”

” MAG B1 can integrate with different payment extensions, fraud detection systems and Delivery extensions such as Autorized.net, Konut.com, and FedEx online to fulfill even more powerful workflow “